Category: Lending

  • Australia’s New BNPL Rules Mean Credit Scores Will Never Look the Same

    Australia’s New BNPL Rules Mean Credit Scores Will Never Look the Same

    Buy-now-pay-later has been the feel-good payments story of the past decade: interest-free instalments, a tap-and-go checkout, no bank-manager questions. By mid-2024, Australia had approximately 7 million active BNPL accounts with an average transaction value of A$136. Yet the same scale that made Afterpay and Zip household verbs, has also drawn regulator heat. On 10 June 2025, the heat crystallised into law. From that date, every BNPL operator must:

    • hold an Australian Credit Licence (ACL),
    • run credit and affordability checks, and—most explosively—
    • report all applications, limits, and defaults to the mainstream credit-reporting bureaus.

    The rules sit inside the Treasury Laws Amendment (Responsible Buy Now Pay Later and Other Measures) Act 2024 and ASIC’s new INFO 285. They pivot BNPL from a “tech hack” around the National Credit Code to a fully-fledged consumer credit.

    Why this moment matters

    Until now, BNPL providers could decide whether to ping a bureau or stay off-grid; most chose the latter to preserve the frictionless sign-up that drove growth. On the other hand, consumers often mistakenly believed instalments were invisible to lenders. ASIC’s guidance is blunt: providers that miss the licence deadline “may be engaging in unlicensed conduct if they continue to operate.”

    Hidden within those compliance paragraphs is a structural jolt to personal finance. Every Afterpay sign-up, every Zip limit increase, every missed Klarna instalment, will now flow into the same credit files that decide mortgage rates. Finder’s latest spending survey shows 33% of Australians—about 6.9 million people—regularly spend more than they earn, a pattern propelled by easy instalments. From June, that behaviour could now negatively influence credit scores.

    What changes for providers

    The licensing package is rigorous but familiar to anyone who issues credit cards. BNPL firms must:

    • lodge an ACL application (or variation) by 10 June;
    • prove minimum base capital of A$150,000 (A$250,000 if holding customer funds);
    • integrate bureau data into underwriting, not just KYC;
    • join the Australian Financial Complaints Authority and embed dispute-resolution timelines;
    • hand ASIC an annual compliance report plus an auditor-signed financial statement four months after year-end.

    INFO 285 makes clear that an ACL for “credit provider” automatically covers BNPL, but licences that only authorised “intermediary” activity must be varied. The regulator expects most players to require a variation rather than a new licence, yet even a variation demands board-level governance and capital calculations that some venture-backed start-ups have never undertaken.

    The bureau ripple: stronger profiles—then a hangover

    Credit bureaus like Equifax, Illion, and Experian have lobbied for years to capture BNPL data, arguing it fills “thin” files for younger borrowers. They won that argument on 10 June. Every application became an enquiry entry; every on-time repayment can lift a score; every late fee, if overdue long enough, lands as a default.

    Short-term, bureau files should get richer. A 22-year-old who pays Afterpay religiously might see their credit score rise, making a first-car loan cheaper. But a missed A$100 GoCardless instalment—common when wages hit different weeks—could shave 50 points, enough to bump a mortgage rate. Finder’s personal-finance analysts reckon 38% of Gen Z and Gen Y admit to overspending via BNPL. Their “buy now, regret later” habits will show up in black and white.

    The bureau change also neuters a common BNPL marketing pitch: “won’t affect your credit.” From June, every homepage disclosure must warn that usage will be visible, or risk breaching ASIC’s longstanding truth-in-advertising obligations.

    Knock-on effects for banks and retailers

    Banks stand to gain. Mortgage underwriters finally get a full view of discretionary credit. Commonwealth Bank had already argued that the blind spot distorted affordability tests; CEO Matt Comyn’s 2021 Senate testimony called for bureau reporting across the sector. For lenders, the reform should reduce surprises and lower delinquency risk.

    Retailers face a mixed bag. BNPL drove basket-size growth, but also led to higher refund costs and increased fraud. Licence obligations will raise provider operating costs. Afterpay and Zip have not published revised merchant-discount rates, but executives concede compliance will “tighten margins” (Zip’s commentary in its August 2024 results call). If fees rise, merchants may shift back to cards or bank account-to-account alternatives like PayTo.

    Will the licence deadline stick?

    ASIC knows start-ups move slowly. A transitional window lets firms keep operating if they file an application that ASIC “accepts for lodgement” by 10 June. However, acceptance is the first step; substantive approval can take up to nine months. Lawyers warn that conditions could include capital top-ups, director background checks, and live underwriting audits.

    Industry bodies want more time. The Australian Finance Industry Association urged Treasury to stage obligations—licence first, bureau reporting later—arguing that some technology stacks cannot plug into Illion or Equifax in weeks. Treasury’s explanatory memorandum rejects a long delay, citing “urgent consumer-protection need,” but hints that enforcement will be “proportionate.”

    Still, ASIC’s track record on unlicensed lenders is clear: it has prosecuted payday operators within weeks of a deadline lapsing. Expect the regulator to make an example of any BNPL brand that continues to sign new customers without an accepted licence application.

    International context: from light-touch to level playing field

    Australia is not alone. The UK’s FCA, after four years of consultation, is drafting BNPL rules that echo credit-licence and bureau-reporting requirements. New Zealand’s Credit Contracts Act amendments took effect last year. But Australia’s 10 June line-in-the-sand is arguably the sharpest globally—no proportional carve-out for “low-limit” offers, no indefinite sandbox.

    Why the urgency? Inflation and arrears. RBA data show household repayment stress at a ten-year high; Zip’s BNPL late-fee income grew 24% in FY 2024. The government’s May 2025 budget papers flagged “longevity of inflation expectations” partly tied to “unsecured consumer credit growth via BNPL.” Legislators concluded that letting millions of micro-loans stay off the radar would undermine monetary-policy tightening.

    What consumers should do now

    Financial counsellors are bracing for calls in July when the first bureau alerts hit. The National Debt Helpline advises users to:

    • download their free credit report before 10 June to establish a baseline;
    • set up alerts with bureau apps to catch score swings;
    • align pay cycles with instalment schedules to avoid accidental misses.

    They also warn that reversing BNPL defaults is harder than disputing, say, a mobile-phone bill: platform terms often state that fees compound once an instalment is overdue.

    A turning-point for the business model

    BNPL thrived on a loop: frictionless sign-up drives volume, volume drives merchant-discount revenue, revenue subsidises free instalments. Compliance filings, bureau integrations and responsible-lending checks slow the loop and add cost. Providers may pivot toward longer-tenor, interest-bearing plans or morph into regulated line-of-credit products.

    Zip already reports that credit-loss rates fell from 2.7% to 1.8% after trialing bureau checks on new users, conceding that upfront diligence costs less than downstream collections. Investors rewarded the news with a 9% share-price bump. Afterpay, now owned by Block, has piloted soft credit pulls in Canada since 2024; executives say Australia will “adopt similar underwriting signals.”

    The business model survives, but the word “loan” finally catches up with the marketing slogan “pay later.”

    Final word

    10 June 2025 was not just a compliance deadline; it’s the day BNPL grows up. Providers became licenced credit shops, consumers gain (or lose) bureau points with every tap, and Australia’s credit files gain unprecedented granularity on small-ticket debt.

    For borrowers, the trade-off is transparency: instalments may aid a thin file, but missed payments will bite harder. For providers the calculus shifts from land-grab to sustainable risk pricing. And for regulators, the reform is a test case—if bureau reporting and licensing curb arrears without killing innovation, other markets will likely follow Australia’s blueprint.

    The era of invisible instalments is over; from 10 June the bills came due—in both dollars and credit scores.

  • Trust Bank’s Rapid Rise: From Pilot to Powerhouse

    Trust Bank’s Rapid Rise: From Pilot to Powerhouse

    Singapore’s cloud-native Trust Bank just filed results that would make even marble-and-mahogany incumbents blush. Revenue for 2024 vaulted from S$39 million to S$97 million – a 148% surge – while operating losses narrowed from S$128 million to S$93 million. The figures come straight from the bank’s FY-2024 statement, which also noted that costs rose only 4% thanks to an AWS-heavy stack that scales with compute, not branch rent.

    Momentum extends beyond the P&L. Trust crossed the one-million-customer mark earlier this year—roughly a quarter of all Singaporean adults—and deposits doubled to S$3.8 billion. Cheap float now funds a fast-growing personal-loan marketplace that syndicates risk back to Standard Chartered, the bank’s 40% shareholder, letting the parent earn spread while the offspring earns fee.

    How did a young digital bank scale so fast? Start with FairPrice Linkpoints, which lures shoppers without so much as an MRT billboard. Add a no-annual fee credit card, then layer in a loan engine that pulls instant credit data and issues offers in-app; by December the loan book had trebled year-on-year.

    Unit economics look healthier each quarter. Deposit costs hover a hair above 1%, while personal-loan APRs live comfortably north of that. With revenue up 148% and expenses almost flat, Trust shaved a cool 27% off losses in twelve months—progress the Monetary Authority of Singapore will take as proof that digital challengers can grow responsibly.

    Rivals are watching. Grab-backed GXBank just dangled QR-code cashback to seed its own flywheel, and DBS is stuffing extra perks into PayLah!, yet neither can match Trust’s cost-to-income optics while paying downtown rent. Meanwhile MAS is sharpening capital rules that will reward lean balance sheets; Trust’s modern platform could earn it a lighter regulatory lift right when competitors face heavier buffers.

    Risks remain. Promotional APRs will fade, nudging credit losses higher, and next year’s GST-voucher PayNow disbursement may tempt rate-hungry savers to shop around. Still, analysts who once called break-even “aspirational” now pencil it in for late-2025, betting that loan growth plus ultra-cheap funding will finish the job.

    A rare sight in digital banking: profit on the horizon

    Trust Bank just showed that in a saturated, fully banked market you don’t need branches—or even profit yet—to build a nine-figure business. What you do need is a supermarket loyalty loop, a feather-weight tech stack, and the patience to let deposits compound. If costs stay lean and the loan book keeps growing, Singapore could see something rare in digital banking: profits in sight, and sooner than expected.

  • RBI Digital Lending Directions 2025: Turning India’s Wild-West Loan Apps into a Regulated Main Street

    RBI Digital Lending Directions 2025: Turning India’s Wild-West Loan Apps into a Regulated Main Street

    The Reserve Bank of India has pressed the “consolidate” button. On 8 May 2025 it issued the long-trailed Reserve Bank of India (Digital Lending) Directions 2025, stitching together the 2022 lending guidelines, the 2023 default-loss-guarantee circular and two years of FAQ clarifications into one rulebook. The new master directions arrive with sharper teeth—as every fintech, NBFC and bank offering loans through an app is now discovering.

    What changes on the ground?

    Key-Fact Statement (KFS) must appear before the borrower blinks. Lenders have to display a one-page digital KFS covering APR, all fees, cooling-off rights and a hyperlink to full terms, then capture acceptance with an e-signature. The days of burying processing charges in page 34 are over.

    Public registry of lending apps goes live 1 July. Regulated entities (REs) must upload their digital lending applications (DLAs) to the RBI’s CIMS portal by 15 June, after which the list will be published for consumers to verify a lender’s bona fides. Side-loaded rogue APKs lose the cloak of anonymity.

    Default Loss Guarantee (DLG) cap is codified at 5 percent. A fintech can still provide first-loss cover to its bank partner, but only up to 5 percent of the disbursed portfolio, and only in cash, liened fixed-deposit or bank guarantee form. Synthetic securitisation and back-dated indemnities are expressly off the menu.

    Borrower cooling-off window becomes mandatory: at least one calendar day for loans under seven days and three days for longer tenors, during which a borrower may exit penalty-free.

    Data stays local and consent becomes granular. The Directions copy-paste RBI’s 2024 data-governance template: personal data may only be collected on a clear need-to-know basis, stored in India, and shared with Lending Service Providers (LSPs) under a board-approved outsourcing contract.

    Why this matters for the ecosystem

    Borrowers

    A standardised KFS brings payday-style micro-credit into line with card and mortgage disclosure norms. Instant comparison fosters trust; borrowers see the total cost of credit before tapping “Accept” rather than after an unpleasant SMS alert.

    Regulated entities

    Banks and NBFCs must overhaul API flows so every partner app can serve a compliant KFS and capture an e-signature timestamp. Many will need to renegotiate revenue-share deals because hidden fees are no longer available.

    Lending Service Providers

    Fintechs that built valuation on fast origination now face heavyweight compliance chores. Yet the 5 percent DLG cap, applied uniformly, levels the playing field; smaller players can compete on UX instead of how much first-loss cash they can front.

    Big Tech wallets and super-apps

    The public DLA registry reduces reputational risk for platform ecosystems; only white-listed loan products can ride their checkout rails. Expect tighter curation and a swing toward co-branded credit lines where a regulated bank owns the balance-sheet risk.

    Compliance timelines you can’t ignore

    DeadlineRequirement
    15 June 2025Upload DLA list to CIMS.
    1 July 2025RBI publishes the public DLA registry.
    Q3 2025REs certify data-sharing frameworks and cooling-off mechanisms to their boards.

    Miss a date and the penalties bite: the RBI may disable an app’s loan disbursal API on 24 hours’ notice.

    Strategic plays for 2025

    • Re-paper outsourcing. Every LSP agreement needs fresh clauses on data localisation, DLG limits and borrower grievance redress.
    • Automate KFS delivery. Embed templated KFS PDFs into app journeys; link them to your e-sign provider so the audit trail is one click away.
    • Optimise DLG economics. With a hard 5 percent cap, focus on better underwriting models rather than deeper pockets; every basis point of risk scoring accuracy now has P&L leverage.
    • Use the registry as a marketing tool. A public RBI seal of approval lets compliant apps shout “licensed, listed, legit” in ad copy—expect to see QR codes that link directly to the regulator’s site.

    The bigger picture

    India’s digital lending boom was built on speed. Speed bred excess: ghost charges, aggressive collections, data scrapes. The 2025 Directions aim to keep the velocity while injecting credibility. They convert what were scattered FAQs and selective compliance into a single, enforceable contract between the RBI and every pixel that presents a loan offer to an Indian citizen.

    If the industry adapts quickly, it could export this compliance stack to the rest of Asia as a trust-premium feature. Drag its feet, and the regulator has shown it will simply shut rogue apps down. Either way, the era of scale-first, compliance-later lending is formally over.